Contact information
Last Updated: August 2026
At SENSER, we value clear and timely communication. If you have any questions regarding your order, products, returns, exchanges, or general inquiries, our support team is here to assist you.
Customer Support
For all customer support inquiries, please contact us via email.
Email: team@senser.in
We aim to respond to all customer inquiries within 24–48 business hours.
Business Information
Brand Name: SENSER
Legal Entity: MNMLS APPAREL LLP
GSTIN: Will be updated upon registration details being finalized.
Support We Can Help With
Our customer support team can assist you with:
- Order status and tracking
- Shipping and delivery inquiries
- Size guidance
- Product information
- Returns and exchanges
- Refund requests
- Damaged or incorrect items
- General product or website questions
Before Contacting Us
To help us resolve your query as quickly as possible, please include:
- Your Order Number
- Registered Email Address
- A brief description of your request
For returns, exchanges, or damaged product claims, please include clear photographs or videos where applicable.
Business Hours
Monday – Saturday
Response time: Within 24–48 business hours
Customer support may be unavailable on national holidays or during announced business closures.
Official Communication
SENSER communicates with customers only through our official email address:
Please be cautious of fraudulent communications claiming to represent SENSER from unofficial sources.
Feedback
We appreciate your feedback and suggestions. Your input helps us improve our products, services, and overall shopping experience.
For any feedback or suggestions, please write to:
team@senser.in
Other Contact Channels:
- support@senser.in – Customer support
- orders@senser.in – Order-related communications
-
returns@senser.in – Returns and exchanges