Privacy policy

Last Updated: August 2026

At SENSER, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

By using our website, you agree to the practices described in this Privacy Policy.

Information We Collect

When you use our website, we may collect the following information:

Personal Information

  • Full name
  • Email address
  • Shipping address
  • Billing address
  • Phone number (if provided)
  • Payment information (processed securely through our payment partners)

SENSER does not store your complete payment card details.

Order Information

We collect information related to your purchases, including:

  • Products ordered
  • Order value
  • Order history
  • Shipping status
  • Return and refund requests

Device Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Time zone
  • Website usage information
  • Pages visited
  • Referral source

This information helps us improve our website and customer experience.

How We Use Your Information

Your information may be used to:

  • Process and fulfill your orders.
  • Deliver products.
  • Provide customer support.
  • Process refunds and exchanges.
  • Send order confirmations and shipping updates.
  • Improve our website and services.
  • Prevent fraud and unauthorized transactions.
  • Comply with applicable legal obligations.

Marketing Communications

If you choose to subscribe, we may send:

  • New product launches
  • Brand updates
  • Promotional offers
  • Newsletters

You may unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

Transactional emails related to your orders will continue to be sent when necessary.

Cookies

Our website uses cookies and similar technologies to:

  • Remember your preferences.
  • Improve website functionality.
  • Measure website traffic.
  • Analyze customer behavior.
  • Personalize your shopping experience.

You may disable cookies through your browser settings, although certain website features may not function properly.

Analytics

We may use analytics tools including:

  • Google Analytics
  • Meta Pixel

These tools help us understand website performance and improve the customer experience.

They may collect anonymous information about how visitors interact with our website.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share limited information with trusted third parties only when necessary to operate our business, including:

  • Payment providers
  • Shipping partners
  • Logistics providers
  • Technology service providers
  • Government or legal authorities when required by law

All service providers are expected to handle your information responsibly.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, misuse, disclosure, or alteration.

While we strive to use commercially acceptable security practices, no method of transmission over the Internet or electronic storage is completely secure.

Data Retention

We retain personal information only for as long as necessary to:

  • Complete your orders.
  • Provide customer support.
  • Maintain business records.
  • Comply with legal, accounting, and tax obligations.

Your Rights

Subject to applicable law, you may request to:

  • Access your personal information.
  • Correct inaccurate information.
  • Update your details.
  • Request deletion of your personal information where legally permissible.
  • Withdraw consent for marketing communications.

To make a request, contact us at team@senser.in.

Children's Privacy

Our website is not intended for individuals under the age of 18.

We do not knowingly collect personal information from children.

If we become aware that such information has been collected, appropriate steps will be taken to remove it.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, policies, or content of external websites.

We encourage you to review their privacy policies before providing personal information.

Policy Updates

SENSER may update this Privacy Policy from time to time to reflect changes in legal requirements, business practices, or website functionality.

The updated version will be posted on this page with the revised "Last Updated" date.

Continued use of our website after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us:

SENSER

Business Name: MNMLS APPAREL LLP

Email: team@senser.in